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Setting up your account

Our team is on hand to support you every step of the way.

Updated over a year ago

We need to embed the following elements into our platform to get you up and running. Below is a checklist of the items you can start planning.

Download the template to fill in and send to us.

Company admin

Name

Who is the person responsible for the Passcloud account, managing their organisation and team members.

Email

Company email of the person responsible.

Organization details

Regions

A region represents specific markets or geographies. If you are adding physical stores or restaurants, each POS is assigned to a region.

Structure regions the same way that you operate your business, so that you can operate campaigns for all regions and the individual regions, for example:


When inviting team members, each profile will be assigned to a region.

Teams

Teams transcend regions and categories. The team name identifies the team responsible for operating a campaign. When inviting team members, each profile will be assigned to their respective team.

Structure teams the same way that you operate your business, for example:

Categories

Categories define your different business lines enabling consistent activity reporting. Each campaign is assigned to a category.

Structure categories the same way that you operate your business, for example:

Sales channels

Online

Provide the URL of your online retail business.

In-store (POS)

List the store addresses.

Accepted in-store barcode type(s)

Barcode

For in-store purchases from the pass, tell us the barcode you support at the checkout counter. Choose what you would normally use for scanning a coupon.

We support barcodes using QR, Aztec, PDF417 and Code128 formats. QR (quick response) codes are most popular.

Once you are set up, you can create your first master pass and run your first campaign.

For any help you need, click on the button in the bottom right to chat with us.

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